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Privacy Policy

Last Updated: December 25, 2025

Welcome to DutyTick. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our attendance tracking service.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, company name, team size when you sign up for our waitlist or create an account.
  • Attendance Data: Check-in/check-out times, location data (if enabled), and photos (if submitted via web app).
  • Telegram Data: Telegram user ID, messages sent to our bot, and group information when you use our Telegram bot.
  • Usage Information: Information about how you use our service, including access times, pages viewed, and features used.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our attendance tracking service
  • Process and record attendance data
  • Send you notifications and service updates
  • Respond to your inquiries and support requests
  • Analyze usage patterns and improve our service
  • Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Organization: Attendance data is shared with administrators in your organization.
  • Service Providers: We may share data with third-party service providers who help us operate our service (e.g., hosting, analytics).
  • Legal Compliance: We may disclose information if required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt out of marketing communications

7. Cookies and Tracking

We may use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our service integrates with Telegram, a third-party messaging platform. Please review Telegram's privacy policy to understand how they handle your data.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: